Marlabs Wins 2026 ISG Paragon Transformation Award for gategroup Implementation
Sep 29, 2026
Client-validated case study recognizes AI-enabled menu development platform that transforms gategroup’s document-driven menu creation and frees chefs to focus on their craft
New York, NY, United States, September 29, 2026 -- Marlabs, a leading AI consulting and transformation provider, today announced it won the 2026 ISG Paragon Standout Award for Exceptional Individual Contribution in the Transformation category for its work with gategroup, a leading airline catering and onboard retail company.
The Paragon Awards honor client-validated case studies in the business services and technology sourcing industry. The Transformation category recognizes the fundamental transformation of an organization or a key business function, and every nomination must be validated by the client before it is considered.
Airline catering operates in a highly complex, time-sensitive environment: millions of meals, hundreds of kitchens, thousands of ingredients, 24/7 operations in a regulated environment where allergen control and special-meal compliance are mission-critical.
Marlabs and gategroup rebuilt how airline menus are developed, replacing the legacy SACS-based workflow of copy-paste assembly and spreadsheet tracking with a single, AI-enabled digital workspace. The work began with stakeholder interviews and design-thinking workshops with gategroup’s chefs, commercial teams and procurement, then moved into a sprint-based build. The platform reads inbound airline briefs across multiple file types, extracts the requirements and generates a complete first-draft menu spanning every dish category, cycle, class and service.
The change has been felt in the kitchen. Chefs now work in one workspace with version history, live collaboration and role-based dashboards, spending less time assembling documents and more on culinary craft and the passenger experience. Commercial leaders benefit from greater visibility into active menus across the organization, and standardized workflows and unified data models are replacing location-specific spreadsheets across gategroup’s global footprint.
Built-in AI detection flags potential allergen and special-meal issues, and AI-generated menus remain subject to review and approval by culinary and commercial teams.
“Innovation cannot come at the cost of stability,” said Sandro Bregante, CIO of gategroup. “Marlabs has been a trusted technology partner for nearly two decades, bringing a deep understanding of our business and operational requirements. Their safety-first approach, built on clear governance, robust policies, appropriate guardrails, and human oversight, was exactly what we needed in a business where allergen control and special-meal compliance leave no room for error. By streamlining manual processes, the platform allows our teams to spend more time focusing on menu quality, culinary creativity and the passenger experience.”
WATCH: Fireside Chat with Thomas Collins and Sandro Bregante
“This is what transformation looks like when it holds up over years, not quarters,” said Thomas Collins, CEO of Marlabs. “We did not hand gategroup a dashboard and walk away. We rebuilt how a global operation develops passenger menus, then kept engineering against it as the business changed. Winning a Paragon Award matters because the client validates the case study. gategroup’s team experienced these results firsthand.”
About Marlabs
Marlabs is your trusted AI consulting and transformation partner with 30 years of experience solving modern challenges with a proven track record of delivering complex technology solutions to Fortune 500 clients across financial services, life sciences and healthcare, manufacturing, telecom, media, technology, and other industries. Headquartered in New York with 14 office locations globally and employing over 2,200 AI, data, and digital solutions experts, Marlabs focuses on operationalizing AI as a core business capability, enabling organizations to move from experimentation to execution with solutions that deliver sustained, quantifiable value. To learn more about Marlabs visit the Web and LinkedIn.
###
All brand and product names used in this release are trade names, service marks, trademarks, or registered trademarks of their respective owners and use of such names does not imply any affiliation or endorsement.
Contact Info:
Name: Gary Bird
Email: Send Email
Organization: Marlabs
Website: https://www.marlabs.com/
Video URL: https://vimeo.com/1145198085
Release ID: 89204629
If there are any deficiencies, discrepancies, or concerns regarding the information presented in this press release, we kindly request that you promptly inform us by contacting [email protected] (it is important to note that this email is the authorized channel for such matters, sending multiple emails to multiple addresses does not necessarily help expedite your request). Our dedicated team is committed to addressing any identified issues within 8 hours to guarantee the delivery of accurate and reliable content to our esteemed readers.
More News
Heading to France? Amid Recent Unrest, Here’s What to Know
Demonstrations are expected to continue this weekend in Paris and other French cities. Some museums and tourist sites will be closed, and visitors should expect a strong police presence.
A novel mRNA cancer vaccine helps cut the chances of melanoma tumor recurrence in major study
A first-of-its-kind cancer vaccine is significantly reducing the chances that melanoma patients' tumors come back, according to results of a major study released Thursday by drugmakers Moderna and Merck.
Visa Partners Singapore Tourism Board to Strengthen Singapore’s Global Destination Appeal
Visa, a global leader in digital payments and the Singapore Tourism Board (STB) have signed a three-year Memorandum of Understanding (MOU) to strengthen Singapore’s appeal as a preferred travel destination and to unlock new growth opportunities. The collaboration will focus on three key pillars – driving discovery of Singapore’s tourism products, especially its dining and night-time experiences; deriving insights to identify high-value tourism opportunities; and developing co-branded marketing campaigns to build brand preference for both Visa and Singapore.
Inside the red-hot REM hotel in Macau – think revolving beds and dreamlike suites
Melco Resorts & Entertainment’s newest hotel, REM, opened this week to complete the ultra-luxury trio at the City of Dreams in Macau. Rebranded from the Countdown Hotel, which was the Hard Rock Hotel before that, the property sits alongside the Zaha Hadid-designed Morpheus and Asian-inspired Nuwa, positioning itself as the most exclusive of the three. REM stands for rapid eye movement, the phase of sleep during which “we have the most vivid dreams”, said Lawrence Ho Yau-lung, chairman and CEO of...
L.A. Affairs: Could I pull off a red bikini at 55? My husband's deep love helped me love myself
As a woman in her 50s living in youth-obsessed Los Angeles, I was well aware of my age. Thankfully, my husband still gazes at me with desire and love.
Is Trondheim the Nordics’ Coolest New Business Stop? Its Tastemakers Think So
From a floating sauna village to a ballroom restaurant, three local entrepreneurs reveal where to eat, unwind and make connections in Norway’s third city, and why its cooperative spirit makes it so rewarding to work in. The post Is Trondheim the Nordics’ Coolest New Business Stop? Its Tastemakers Think So appeared first on Business Traveller.
The Golden 50: These are the Best English Wines of 2026
From trophy-winning blanc de blancs to rare library releases, WineGB’s Golden 50 has gathered the top-scoring English wines across nine competitions. The post The Golden 50: These are the Best English Wines of 2026 appeared first on Business Traveller.
Prime Video K-drama Love in Disguise: Yim Si-wan, Seol In-ah lead gender-reversal romcom
Lead cast: Yim Si-wan, Seol In-ah, Kim Jung-hyun, Yeonwoo Latest Nielsen rating: 4.7 per cent In the romantic comedy Love in Disguise, Yim Si-wan plays a vain corporate heir suspected of murder who hires a new personal bodyguard, unaware that his protector is actually a female detective in disguise (played by Seol In-ah of Business Proposal). The series marks a return to more conventional K-drama fare for Yim, following his intense roles in the action film Mantis (2025) and the second and third...
Britain's best seaside towns for an autumn getaway, where you can enjoy quiet beaches, cosy pubs and proper fish and chips
Bracing coastal walks, characterful pubs and cosy bookshops - there are plenty of reasons to head to the coast even as autumn draws to a close.
Passenger Traffic Between Mexico and the Dominican Republic Grew 423% Since Arajet Began Operating
Four years after launching operations in Mexico, Arajet continues to strengthen its presence in this important market, achieving historic performance to date. This is reflected in the growth of total air passenger traffic between the two countries, which, according to data from the Dominican Republic’s Civil Aviation Board (JAC), is projected to exceed 398,000 passengers by the end of 2026. This significant increase in passenger traffic represents 423% growth compared to the 76,049 passengers transported in 2022, the year the Dominican flag carrier began operations in Mexico.
All about Tate Madden, who revealed her baby’s gender with fiancé Tyler Cameron on DWTS
During his performance for “Dedication Night” on Dancing with the Stars, Tyler Cameron revealed that he and his fiancée Tate Madden are expecting their first child together. View this post on Instagram Cameron and his professional partner, Sharna Burgess, were joined on stage by Madden and the trio performed to Ed Sheeran’s “Supermarket Flowers”. After their routine, Cameron and Madden also had a surprise gender reveal on stage – it’s a baby girl! Later, in...
How to have the best Sunday in L.A., according to William Jackson Harper
Breakfast at Fred 62, hiking at Griffith Park and a vintage jacket shopping spree are on the agenda for the Emmy-nominated actor.
Recommended
YOUR NEWS, OUR NETWORK.
Do you have Great News you want to tell the world?
Be it updates about your business or your community, you can make sure that it’s heard by submitting your story to our network reaching hundreds of news sites across 6 verticals.